User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report "User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"Published onThursday, 26th April 2012Show Indicator "PULPI 10 - Civic Hall Bistro Satisfaction Level" using Object Form "Details"Show Indicator "PULPI 10 - Civic Hall Bistro Satisfaction Level" using Object Form "Links"Show Indicator "PULPI 10 - Civic Hall Bistro Satisfaction Level" using Object Form "Printable"Show Indicator "PULPI 10 - Civic Hall Bistro Satisfaction Level" using Object Form "Update"Show Indicator "PULPI 10 - Civic Hall Bistro Satisfaction Level" using Object Form "Edit"User Screen "Our Performance"Picture showing Z:\NBBC-logo-09_ASSET_WEB.gifPULPI 10 - Civic Hall Bistro Satisfaction Level
Person "Performance and Quality Manager"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report "User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
Table showing Hierarchical Self of Object Form "Performance"Indicator "PULPI 10 - Civic Hall Bistro Satisfaction Level"Indicator "PULPI 10 - Civic Hall Bistro Satisfaction Level"Table showing Hierarchical Self of Indicator "PULPI 10 - Civic Hall Bistro Satisfaction Level"Chart showing Indicator "PULPI 10 - Civic Hall Bistro Satisfaction Level"Below TargetOn TargetAbove Target

Month

Percentage

Note

Apr 09/10

100%

   

184/184 returns.

May 09/10

100%

   

139/139 returns for the month.Cumulative = 323/323.

Jun 09/10

100%

   

99/99 for the month.Cumulative = 422/422.

Jul 09/10

100%

   

52/52 for the month.Cumulative = 474/474.

Aug 09/10

100%

   

13/13 for the month.Cumulative = 487/487.

Sep 09/10

100%

   

84/84 for the month. Cumulative = 571/571.

Oct 09/10

100%

   

1/1 for the month.Cumulative 572/572.

Nov 09/10

100%

   

1/1 for the month.Cumulative 573/573.

Dec 09/10

100%

   

16/16 for the month.Cumulative 589/589.

Jan 09/10

100%

   

16/16  for the month.Cumulative 605/605.

Feb 09/10

100%

   

3/3 Cumulative 608/608

Mar 09/10

100%

   

8/8 cumlative 616/616

Apr 10/11

100%

   

No complaints received.

May 10/11

100%

   

No complaints received.

Jun 10/11

100%

   

No complaints received.

Jul 10/11

99%

   

76 Satisfaction slips returned only one Poor; 75/76 =  99% satisfaction.

Aug 10/11

99%

   

29 slips returned all good and above.Cumulative = 104/105.

Sep 10/11

99%

   

25 slips returned all good and above cumulative = 129/130

Oct 10/11

99%

   

42 slips returned. 41 good and above 1poor cumlative = 170/172

Nov 10/11

99%

   

135 slips returned 134 good and above 1 poor cumlative = 304/307

Dec 10/11

99%

   

only 4 satisfaction slips returned bistro closed from 24th december to 11th January all good and above 308/311

Jan 10/11

99%

   

nil slips returned

Feb 10/11

99%

   

97 slips returned all good and above cumlative 401/404

Mar 10/11

99%

   

73 Returns 69 good and above 3 poor 1 very poor cumlative 470/476

Apr 11/12

99%

   

62 RETURNS 61 GOOD AND ABOVE 1 POOR

May 11/12

99%

   

34 RETURNS ALL GOOD AND ABOVE.CUMULATIVE = 95/96

Jun 11/12

99%

   

27 Returns all good and above.Cumulative = 122/123.

Jul 11/12

99%

   

59 Returns all good and above.Cumulative = 181/182.

Aug 11/12

100%

   

31 Returns all good and above.Cumulative = 212/213.Actual is 99.53%,but rounded to whole number.

Sep 11/12

100%

   

17 RETURNS ALL GOOD AND ABOVE.CUMULATIVE = 229/230

Oct 11/12

100%

   

49 RETURNS ALL GOOD AND ABOVE.CUMULATIVE = 278/279

Nov 11/12

100%

   

40 RETURNS ALL GOOD AND ABOVE.CUMULATIVE = 313/314

Dec 11/12

100%

   

16 RETURNS ALL GOOD AND ABOVE. CUMLATIVE = 329/330

Jan 11/12

100%

   

24 Returns  all good and above cumlative = 353/354

Feb 11/12

100%

   

49 Returns 48 Good and above 1 poor cumlative = 401/403

Mar 11/12

100%

   

42 RETURNS ALL GOOD AND ABOVE cumlative = 443/445