Reference
Name
Oct 11/12
Oct 11/12 (Target Status)
Nov 11/12
Nov 11/12 (Target Status)
Dec 11/12
Dec 11/12 (Target Status)
CCSLPI 4
Telephone Calls Answered Within 20 Seconds
62.4%
62.3%
High is good
CCSLPI 5
Dealing in Full with Telephone Calls at First Point of Contact
86%
85%
83%
CCSLPI 6
Visitors Seeing an Advisor at the Contact Centre Within 10 Minutes
65.4%
65.9%
CCSLPI 7
Response to Complaints Within 10 Days
94%
92%
93%
ASMLPI 5
Footfall:Nuneaton Town Centre
2,759,707
3,159,299
3,824,175
EHLPI 10
Food Establishments Which Are Broadly Compliant with Food Hygiene (Former NI 184)
82.00%
83.00%
HLPI 7
Private Sector Dwellings Returned Into Occupation (Former BV 64)
33
44
61
LLPI 11
Anti-Social Behaviour Orders Obtained
100%
PULPI 9
Kg of Household Waste Collected per Head
371.26
371.66
Low is good
PULPI 14
Household Recycling Percentage - Former BV 82 a (i)
15.10%
25.77%
PULPI 16
All Visits to the Museum (Former BV 170a)
505
548
569
PULPI 17
Visits to the Museum in Person (Former BV 170b)
477.30
515.00
533.00
PULPI 18
Visits to the Museum by School Groups (Former BV 170c)
714
1,109
1,159
Q2/11/12
Q2/11/12 (Target Status)
Q3/11/12
Q3/11/12 (Target Status)
