Monthly Indicators
Indicator
Oct 11/12
Oct 11/12 (Target Status)
Nov 11/12
Nov 11/12 (Target Status)
Dec 11/12
Dec 11/12 (Target Status)
Oct 11/12 (Row Comment)
Nov 11/12 (Row Comment)
Dec 11/12 (Row Comment)
CFLPI 2
Former Debts - Council Tax
843,850
919,286
980,926
High is good
CFLPI 4
Former Debts - Non Domestic Rates
451,452
525,495
539,998
CFLPI 5
Former Debts - Sundry Debtors
571,339
585,983
586,968
CFLPI 6
Sundry Debt Collection
77.63%
79.03%
79.52%
Lack of resource
Shortfall 337k - one large account (300k)
CFLPI 9
Percentage of Council Tax Collected (Former BV 9)
68.09%
77.70%
87.31%
Current economic climate - the recovery team will be concentrating resource to work on this debt area for 3 weeks during Nov in order to attempt to improve collection rate.
Current economic climate
CFLPI 10
Percentage of Non-Domestic Rates Collected (Former BV 10)
69.57%
78.52%
88.10%
CFLPI 11
Speed of Processing: New HB/CTB Claims (Former BV 78a)
22.62
22.64
22.69
Low is good
In-month for Oct 19.10
In-month for Nov. 22.77
'Resources have been allocated to reduce the oldest outstanding work which has impacted on our year to date performace figures'
CFLPI 12
Speed of Processing: Change in Circumstances for HB/CTB (Former BV 78b)
20.22
20.60
In-month for Oct 20.62
In-month for Nov 20.24
