User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report "User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"Published onThursday, 26th April 2012Show Indicator "EHLPI 23 - Overall Customer Satisfaction With The Environmental Protection Service" using Object Form "Details"Show Indicator "EHLPI 23 - Overall Customer Satisfaction With The Environmental Protection Service" using Object Form "Links"Show Indicator "EHLPI 23 - Overall Customer Satisfaction With The Environmental Protection Service" using Object Form "Printable"Show Indicator "EHLPI 23 - Overall Customer Satisfaction With The Environmental Protection Service" using Object Form "Update"Show Indicator "EHLPI 23 - Overall Customer Satisfaction With The Environmental Protection Service" using Object Form "Edit"User Screen "Our Performance"Picture showing Z:\NBBC-logo-09_ASSET_WEB.gifEHLPI 23 - Overall Customer Satisfaction With The Environmental Protection Service
Person "Performance and Quality Manager"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report "User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
Table showing Hierarchical Self of Object Form "Performance"Indicator "EHLPI 23 - Overall Customer Satisfaction With The Environmental Protection Service"Indicator "EHLPI 23 - Overall Customer Satisfaction With The Environmental Protection Service"Table showing Hierarchical Self of Indicator "EHLPI 23 - Overall Customer Satisfaction With The Environmental Protection Service"Chart showing Indicator "EHLPI 23 - Overall Customer Satisfaction With The Environmental Protection Service"Below TargetOn TargetAbove Target

Month

Percentage

Note

Apr 07/08

67.0%

   

   

May 07/08

69.0%

   

   

Jun 07/08

70.0%

   

   

Jul 07/08

73.0%

   

   

Aug 07/08

77.0%

   

   

Sep 07/08

79.0%

   

   

Oct 07/08

79.0%

   

   

Nov 07/08

80.0%

   

   

Dec 07/08

83.0%

   

   

Jan 07/08

80.0%

   

   

Feb 07/08

82.0%

   

   

Mar 07/08

83.0%

   

   

Apr 08/09

85.0%

   

   

May 08/09

86.0%

   

   

Jun 08/09

87.0%

   

   

Jul 08/09

87.0%

   

   

Aug 08/09

86.0%

   

   

Sep 08/09

87.0%

   

   

Oct 08/09

87.0%

   

   

Nov 08/09

88.0%

   

   

Dec 08/09

86.0%

   

   

Jan 08/09

80.0%

   

   

Feb 08/09

80.0%

   

   

Mar 08/09

80.0%

   

   

Apr 09/10

88.0%

   

   

May 09/10

88.0%

   

   

Jun 09/10

89.0%

   

   

Jul 09/10

89.0%

   

   

Aug 09/10

88.0%

   

   

Sep 09/10

88.0%

   

   

Oct 09/10

89.0%

   

   

Nov 09/10

88.0%

   

   

Dec 09/10

88.0%

   

   

Jan 09/10

89.0%

   

   

Feb 09/10

87.0%

   

   

Mar 09/10

86.0%

   

   

Apr 10/11

85.0%

   

   

May 10/11

84.0%

   

   

Jun 10/11

84.0%

   

   

Jul 10/11

84.0%

   

   

Aug 10/11

84.0%

   

   

Sep 10/11

83.0%

   

   

Oct 10/11

82.0%

   

   

Nov 10/11

80.0%

   

   

Dec 10/11

79.0%

   

   

Jan 10/11

80.0%

   

   

Feb 10/11

80.0%

   

   

Mar 10/11

81.0%

   

   

Apr 11/12

79.0%

   

   

May 11/12

78.0%

   

   

Jun 11/12

78.0%

   

   

Jul 11/12

78.0%

   

   

Aug 11/12

77.0%

   

   

Sep 11/12

77.0%

   

   

Oct 11/12

74.0%

   

Causes for under-performance currently under review.

Nov 11/12

74.0%

   

   

Dec 11/12

77.0%

   

   

Jan 11/12

76.0%

   

   

Feb 11/12

73.0%

   

   

Mar 11/12

73.0%