User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report "User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"Published onThursday, 26th April 2012Show Initiative "Priority 2 - To improve access arrangements for all Council services and the way that those who use them are treated." using Object Form "Links"Show Initiative "Priority 2 - To improve access arrangements for all Council services and the way that those who use them are treated." using Object Form "Documents"User Screen "Our Performance"Picture showing Z:\NBBC-logo-09_ASSET_WEB.gifPriority 2 - To improve access arrangements for all Council services and the way that those who use them are treated.
Person "Performance and Quality Manager"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report "User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
  
Description

By 2021 a fully collaborative customer service with other local authorities and public agencies provided at a single point of contact and when required in an outreach form (mystery shopping feedback - will develop an "access to services" questionnaire to be carried out regularly).
  
Start Date

Predicted Start Date:   Wed-21-Feb-07              Actual: Wed-21-Feb-07

Predicted End Date:    Wed-31-Mar-21                Actual:  (not specified)
  
  
Status:  

   

On Track
  
  
Progress:
  
  
  
Part of Plan

   

Aim 4 - To provide quality services which represent value for money.
  
Please click on appropriate PRIORITY for details
Next Level Plans