|
Month |
Percentage |
|
Note |
|
Apr 09/10 |
100% |
|
|
|
May 09/10 |
96% |
|
|
|
Jun 09/10 |
90% |
|
|
|
Jul 09/10 |
100% |
|
|
|
Aug 09/10 |
100% |
|
|
|
Sep 09/10 |
96% |
|
|
|
Oct 09/10 |
100% |
|
|
|
Nov 09/10 |
100% |
|
|
|
Dec 09/10 |
77% |
|
|
|
Jan 09/10 |
82% |
|
|
|
Feb 09/10 |
78% |
|
|
|
Mar 09/10 |
95% |
|
|
|
Apr 10/11 |
90% |
|
9 out of 10 complaints only 1 missed deadline |
|
May 10/11 |
70% |
|
7 out of 10 |
|
Jun 10/11 |
100% |
|
9 out of 9 |
|
Jul 10/11 |
100% |
|
13 out 13 |
|
Aug 10/11 |
100% |
|
6 out of 6 however 5 repairs comments did have complaints within them about quality. |
|
Sep 10/11 |
100% |
|
|
|
Oct 10/11 |
90% |
|
9 out of 10 complaints only 1 missed deadline |
|
Nov 10/11 |
77% |
|
10 out of 13 complaints |
|
Dec 10/11 |
92% |
|
11 out of 12 complaints |
|
Jan 10/11 |
100% |
|
5 out of 5 |
|
Feb 10/11 |
100% |
|
|
|
Mar 10/11 |
100% |
|
10 out of 10 |
|
Apr 11/12 |
100% |
|
10 out of 10 |
|
May 11/12 |
100% |
|
10 out of 10 (100%) for month. Cumulative = 20/20. |
|
Jun 11/12 |
95% |
|
16 out of 18 for month (89%).Cumulative = 36/38. |
|
Jul 11/12 |
96% |
|
13 out of 13 (100%) for month.Cumulative + 49/51. |
|
Aug 11/12 |
97% |
|
9 out of 9 (100%) for month. Cumulative = 58/60. |
|
Sep 11/12 |
97% |
|
13 out of 13 (100%) for month.Cumulative + 71/73 |
|
Oct 11/12 |
94% |
|
7 out 10 (70%) for month. Cumulative = 78/83 |
|
Nov 11/12 |
92% |
|
8 out 10 (80%) for month. Cumulative = 86/93 |
|
Dec 11/12 |
93% |
|
3 out of 3 (100%) for month Cumulative = 89/96 |
|
Jan 11/12 |
|
|
|
|
Feb 11/12 |
|
|
|
|
Mar 11/12 |
|
|
|
