Month
Days
Note
Apr 07/08
14.90
May 07/08
16.40
Jun 07/08
16.10
Jul 07/08
Aug 07/08
20.10
Sep 07/08
19.20
Oct 07/08
19.70
Nov 07/08
20.50
Dec 07/08
18.90
Jan 07/08
18.60
Feb 07/08
18.10
Mar 07/08
18.00
Apr 08/09
14.15
Above Target
May 08/09
15.66
Jun 08/09
17.51
Jul 08/09
11.39
Aug 08/09
13.99
Sep 08/09
12.52
Oct 08/09
11.95
Nov 08/09
13.28
Dec 08/09
12.68
Jan 08/09
14.96
Feb 08/09
13.65
Mar 08/09
Apr 09/10
21.00
year end processes and volume of new claims received due to economic downturn
May 09/10
20.00
Jun 09/10
Staff Shortages due to illness & maternity Leave + Increased workload
Jul 09/10
Aug 09/10
Sep 09/10
Oct 09/10
Nov 09/10
Dec 09/10
Jan 09/10
Feb 09/10
Mar 09/10
