Reference
Name
Target 2010/11
Oct 10/11
Oct 10/11 (Target Status)
Nov 10/11
Nov 10/11 (Target Status)
Dec 10/11
Dec 10/11 (Target Status)
CCSLPI 4
Telephone Calls Answered Within 20 Seconds
70%
63.8%
65.8%
71.3%
CCSLPI 5
Dealing in Full with Telephone Calls at First Point of Contact
80%
100%
94%
88%
CCSLPI 6
Visitors Seeing an Advisor at the Contact Centre Within 10 Minutes
75%
61.6%
60.9%
76.7%
CCSLPI 7
Response to Complaints Within 10 Days
95%
90%
77%
92%
ASMLPI 5
Footfall:Nuneaton Town Centre
5.1m
2,758,530
3,208,306
3,924,665
EHLPI 10
Food Establishments Which Are Broadly Compliant with Food Hygiene (Former NI 184)
83.00%
84.00%
85.00%
HLPI 7
Private Sector Dwellings Returned Into Occupation (Former BV 64)
85
71
77
83
HLPI 16
Percentage of Notices Seeking Possession (Former BV 66c)
15.50%
15.18%
15.66%
16.14%
LLPI 11
Anti-Social Behaviour Orders Obtained
60
PULPI 9
Kg of Household Waste Collected per Head
427
374.04
PULPI 14
Household Recycling Percentage - Former BV 82 a (i)
17.50%
16.92%
PULPI 16
All Visits to the Museum (Former BV 170a)
647
463
500
519
PULPI 17
Visits to athe Museum in Person (Former BV 170b)
643
433.00
477.70
484.00
PULPI 18
Visits to the Museum by School Groups (Former BV 170c)
1,201
933
1,044
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