| Business Regulation and Support Response to All Service Requests |
|
| Response to all service requests within target times within the Business Regulation and Support section. |
|
|
|
|
Month |
|
Percentage |
|
Apr 08/09 |
|
99% |
|
May 08/09 |
|
99% |
|
Jun 08/09 |
|
99% |
|
Jul 08/09 |
|
99% |
|
Aug 08/09 |
|
99% |
|
Sep 08/09 |
|
99% |
|
Oct 08/09 |
|
99% |
|
Nov 08/09 |
|
99% |
|
Dec 08/09 |
|
99% |
|
Jan 08/09 |
|
99% |
|
Feb 08/09 |
|
99% |
|
Mar 08/09 |
|
99% |
|
Apr 09/10 |
|
99% |
|
May 09/10 |
|
99% |
|
Jun 09/10 |
|
99% |
|
Jul 09/10 |
|
99% |
|
Aug 09/10 |
|
99% |
|
Sep 09/10 |
|
99% |
|
Oct 09/10 |
|
99% |
|
Nov 09/10 |
|
99% |
|
Dec 09/10 |
|
99% |
|
Jan 09/10 |
|
99% |
|
Feb 09/10 |
|
100% |
|
Mar 09/10 |
|
100% |
|
Apr 10/11 |
|
99% |
|
May 10/11 |
|
98% |
|
Jun 10/11 |
|
97% |
|
Jul 10/11 |
|
98% |
|
Aug 10/11 |
|
98% |
|
Sep 10/11 |
|
97% |
|
Oct 10/11 |
|
96% |
|
Nov 10/11 |
|
96% |
|
Dec 10/11 |
|
96% |
|
Jan 10/11 |
|
95% |
|
Feb 10/11 |
|
95% |
|
Mar 10/11 |
|
94% |
|
Apr 11/12 |
|
94% |
|
May 11/12 |
|
95% |
|
Jun 11/12 |
|
95% |
|
Jul 11/12 |
|
95% |
|
Aug 11/12 |
|
95% |
|
Sep 11/12 |
|
95% |
|
Oct 11/12 |
|
96% |
|
Nov 11/12 |
|
96% |
|
Dec 11/12 |
|
96% |
|
Jan 11/12 |
|
|
|
Feb 11/12 |
|
|
|
Mar 11/12 |
|
|
|
|
|
|
