User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report "User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"Published onThursday, 26th April 2012Show Indicator "HLPI 13 - Collection of Former Tenant Arrears" using Object Form "Details"Show Indicator "HLPI 13 - Collection of Former Tenant Arrears" using Object Form "Links"Show Indicator "HLPI 13 - Collection of Former Tenant Arrears" using Object Form "Printable"Show Indicator "HLPI 13 - Collection of Former Tenant Arrears" using Object Form "Update"Show Indicator "HLPI 13 - Collection of Former Tenant Arrears" using Object Form "Edit"User Screen "Our Performance"Picture showing Z:\NBBC-logo-09_ASSET_WEB.gifHLPI 13 - Collection of Former Tenant Arrears
Person "Performance and Quality Manager"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report "User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
Table showing Hierarchical Self of Object Form "Performance"Indicator "HLPI 13 - Collection of Former Tenant Arrears"Indicator "HLPI 13 - Collection of Former Tenant Arrears"Table showing Hierarchical Self of Indicator "HLPI 13 - Collection of Former Tenant Arrears"Chart showing Indicator "HLPI 13 - Collection of Former Tenant Arrears"Below TargetOn TargetAbove Target

Month

Pounds

Note

Apr 08/09

2,705

   

   

May 08/09

5,826

   

Monthly figure is 3121

Jun 08/09

8,119

   

Monthly figure is 2293

Jul 08/09

10,793

   

Monthly figure is 2674

Aug 08/09

13,487

   

Monthly figure is 2694

Sep 08/09

15,873

   

Monthly figure is 2386

Oct 08/09

18,537

   

Monthly figure is 2664

Nov 08/09

22,036

   

Monthly figure is 3499

Dec 08/09

24,467

   

Monthly figure 2431

Jan 08/09

28,442

   

monthly figure 3975

Feb 08/09

32,164

   

Monthly figure 3722

Mar 08/09

35,700

   

monthly figure 3536

Apr 09/10

2,374

   

This month collected 2374

May 09/10

4,573

   

This month collected 2199

Jun 09/10

7,704

   

This month collected 3131

Jul 09/10

10,658

   

This month collected 2954

Aug 09/10

14,304

   

This month collected 3646.  On target at 9.75% for Aug. Improving.

Sep 09/10

16,712

   

This month collected 2408 (11.56%)

Oct 09/10

18,799

   

this month collected 2087 represents projected % of 12.73%

Nov 09/10

20,524

   

this month collected 1725represents projected 8.63%

Dec 09/10

21,463

   

this month collected 939.  Figuresd have been recalculated

Jan 09/10

22,971

   

This month collected 1508 represents 7.47%

Feb 09/10

25,147

   

This month collected 2176 - represents

Mar 09/10

27,021

   

This month collected 1,874.  Target has been reviewed for 2010/11 at a more realistic level based on actual performance during 2009/10.

Apr 10/11

2,543

   

Amount collected 2543.

May 10/11

5,110

   

Amount collected 2567. Target more realistic for 2010/11.  1st 2 months recovery actions have matched last year.

Jun 10/11

7,977

   

Amount collected

Jul 10/11

11,365

   

Amount collected this month 3388.  Recovery actions in first quarter of financial year slightly above target.

Aug 10/11

14,757

   

During the last month increased FTA actions have sustained performance above target levels.

Sep 10/11

17,752

   

Weekly FTA actions have increased receipts. Level of FTA collected for ½ year is above 6 month target

Oct 10/11

20,912

   

Level of FTA receipts above projected target Recovery and write off actions being sustained

Nov 10/11

27,907

   

Sustained efforts to reduce FTA, and as a consequence the level of receipts is above target

Dec 10/11

29,594

   

Although level of receipts above target. Christmas period has had a negative impact on expected monthly payments

Jan 10/11

32,762

   

Monthly collection rate remains above target

Feb 10/11

34,596

   

Collection figure 14% above projected target for this time of the financial year

Mar 10/11

36,318

   

End of year target exceeded by 10%

Apr 11/12

3,108

   

1st month of new financial year, arrears collected in line with new target set - £3108

May 11/12

4,601

   

Loss of member of staff to another local authority and subsequent recruitment process where the post took 2 months to fill. Insufficient resources to focus on actions required to collect FTAs has resulted in a reduction in collection rate. - £1493

Jun 11/12

7,224

   

£7194. Amount of FTA collected increased by 77.5% on last month - £2623

Jul 11/12

10,443

   

£3219 of FTA collected for the month of July. This amount is 7.3% higher than expected monthly collectable figure

Aug 11/12

14,334

   

£3891.  Amount is 20% more than last month figure and 7.3% higher than the projected monthly collectable figure

Sep 11/12

17,947

   

£3613 of FTA for the month of September. 3rd consecutive month where former tenant arrears receipts exceed projected monthly target.

Oct 11/12

20,128

   

Former tenant arrears recovery procedure under review, trial period for initial recovery actions to be carried out earlier. - £2181

Nov 11/12

23,658

   

£3,530 November.  Monthly FTA payments 61% increase on last month Also 17.67 % above projected monthly target

Dec 11/12

26,688

   

£3,030 December.  Monthly payment above projected monthly target

Jan 11/12

28,488

   

£1800. To date 79% of yearly target collected, ongoing efforts to contact former tenants and discuss payment options

Feb 11/12

30,063

   

£1575  Ongoing weekly efforts to contact former tenants who have recently vacated their property and discuss payment options.

Mar 11/12

32,185

   

£2122.  Total FTAs payments collected this year £32,105. Concentrated efforts to contact former tenants who have recently vacated properties to continue. 89.32% of target figure recovered. FTA actions for new financial year to be increased