|
Month |
% |
|
Note |
|
Apr 07/08 |
91.0% |
|
|
|
May 07/08 |
91.0% |
|
|
|
Jun 07/08 |
91.0% |
|
|
|
Jul 07/08 |
91.0% |
|
|
|
Aug 07/08 |
91.0% |
|
|
|
Sep 07/08 |
94.0% |
|
|
|
Oct 07/08 |
94.0% |
|
|
|
Nov 07/08 |
96.0% |
|
3 occurrences of max 10 mins outside the response target due to staff shortages and distance of travel between surveyors homes to site locations. Remedies in place and staffing levels increased from 2 to 6. Rolling average will improve over next few months. |
|
Dec 07/08 |
96.0% |
|
|
|
Jan 07/08 |
95.0% |
|
|
|
Feb 07/08 |
95.0% |
|
|
|
Mar 07/08 |
96.0% |
|
|
|
Apr 08/09 |
96.0% |
|
|
|
May 08/09 |
96.0% |
|
|
|
Jun 08/09 |
96.0% |
|
|
|
Jul 08/09 |
96.0% |
|
November comment still having affect on figures: All reported Dangerous Structures actioned within target time since Nov. Rolling average will improve over next few months. |
|
Aug 08/09 |
96.0% |
|
|
|
Sep 08/09 |
92.0% |
|
|
|
Oct 08/09 |
93.0% |
|
|
|
Nov 08/09 |
93.0% |
|
|
|
Dec 08/09 |
93.0% |
|
|
|
Jan 08/09 |
93.0% |
|
|
|
Feb 08/09 |
95.0% |
|
|
|
Mar 08/09 |
97.0% |
|
|
|
Apr 09/10 |
97.0% |
|
|
|
May 09/10 |
97.0% |
|
|
|
Jun 09/10 |
96.0% |
|
|
|
Jul 09/10 |
96.0% |
|
|
|
Aug 09/10 |
93.0% |
|
|
|
Sep 09/10 |
97.0% |
|
|
|
Oct 09/10 |
97.0% |
|
|
|
Nov 09/10 |
93.0% |
|
|
|
Dec 09/10 |
93.0% |
|
|
|
Jan 09/10 |
94.0% |
|
|
|
Feb 09/10 |
95.0% |
|
|
|
Mar 09/10 |
91.0% |
|
|
|
Apr 10/11 |
91.0% |
|
|
|
May 10/11 |
92.0% |
|
|
|
Jun 10/11 |
92.0% |
|
|
|
Jul 10/11 |
92.0% |
|
|
|
Aug 10/11 |
95.0% |
|
|
|
Sep 10/11 |
90.0% |
|
35/39 (2 missed target - longest was by 45 minutes due to traffic problems. The other by 5 minutes) |
|
Oct 10/11 |
90.0% |
|
|
|
Nov 10/11 |
89.0% |
|
33/37 (1 missed this month by 5 minutes) |
|
Dec 10/11 |
89.0% |
|
32/36 (1 missed in Mar 10, 2 missed Sep 10 & 1 missed Nov 10. Longest missed by 45 mins due to traffic problems, the other 2 by 5 minutes) |
|
Jan 10/11 |
85.0% |
|
28/33 |
|
Feb 10/11 |
82.0% |
|
28/34 |
|
Mar 10/11 |
85.0% |
|
28/33 (2 missed Sep 10, 1 missed Nov 10, 1 missed Jan 11, & 1 missed Feb 11. Longest missed by 45 mins due to traffic problems, the other 4 between 5 and 15 minutes) |
|
Apr 11/12 |
78.0% |
|
|
|
May 11/12 |
77.0% |
|
|
|
Jun 11/12 |
78.0% |
|
28/36 (2 missed in april 2011 slightly due to traffic |
|
Jul 11/12 |
|
|
|
|
Aug 11/12 |
|
|
|
|
Sep 11/12 |
|
|
|
|
Oct 11/12 |
|
|
|
|
Nov 11/12 |
|
|
|
|
Dec 11/12 |
|
|
|
|
Jan 11/12 |
|
|
|
|
Feb 11/12 |
|
|
|
|
Mar 11/12 |
|
|
|
