User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report "User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"Published onThursday, 26th January 2012Show Indicator "Dog Fouling Complaints" using Object Form "Details"Show Indicator "Dog Fouling Complaints" using Object Form "Links"Show Indicator "Dog Fouling Complaints" using Object Form "Update"User Screen "Our Performance"Picture showing Z:\NBBC-logo-09_ASSET_WEB.gifDog Fouling Complaints
Person "Performance and Quality Manager"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report "User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
  
To add or update the owner use the table below. To save the changes click on update
  

Owner

Assistant Director - Regeneration and Public Protection

  
To add or update the objectives use the table below. To save changes click on Update
  

Objectives

  
Please click to edit
  
Dog Fouling Complaints
  
Use the table below to add performance data. To save the changes click on Update
  

Month

%

BT

AT

Note

Apr 07/08

96%

   

89%

91%

   

May 07/08

96%

   

89%

91%

   

Jun 07/08

97%

   

89%

91%

   

Jul 07/08

97%

   

89%

91%

   

Aug 07/08

97%

   

89%

91%

   

Sep 07/08

97%

   

89%

91%

   

Oct 07/08

96%

   

89%

91%

   

Nov 07/08

94%

   

89%

91%

   

Dec 07/08

94%

   

89%

91%

   

Jan 07/08

91%

   

89%

91%

Unavoidable Long term sickness affecting service.

Feb 07/08

90%

   

89%

91%

   

Mar 07/08

88%

   

89%

91%

   

Apr 08/09

88%

   

89%

91%

19/20 = 95%

May 08/09

88%

   

89%

91%

14/16 = 87%

Jun 08/09

85%

   

89%

91%

10/14 = 71% Combination of leave and sickness contributes to low score - Manager reviewing on weekly basis

Jul 08/09

84%

   

89%

91%

11/13 = 85%

Aug 08/09

84%

   

89%

91%

11/11 = 100% Anticipate return to target by January owing to better communication between contact centre and Animal Wardens, improvements on data entry onto Flare and greater awareness of Animal Wardens of target dates.  

Sep 08/09

84%

   

89%

91%

20/21 = 95% On target to exceed rolling average target of 90% by January

Oct 08/09

87%

   

89%

91%

Oct 19/20 = 95% on trend to achieve target by December

Nov 08/09

90%

   

89%

91%

Nov  25/25 = 100%

Dec 08/09

90%

   

89%

91%

Dec 12/13 = 92%

Jan 08/09

92%

   

89%

91%

   

Feb 08/09

91%

   

89%

91%

   

Mar 08/09

92%

   

89%

91%

   

Apr 09/10

92%

   

89%

91%

   

May 09/10

93%

   

89%

91%

   

Jun 09/10

95%

   

89%

91%

   

Jul 09/10

95%

   

89%

91%

   

Aug 09/10

95%

   

89%

91%

   

Sep 09/10

95%

   

89%

91%

   

Oct 09/10

92%

   

89%

91%

   

Nov 09/10

89%

   

89%

91%

   

Dec 09/10

90%

   

89%

91%

   

Jan 09/10

88%

   

89%

91%

   

Feb 09/10

90%

   

89%

91%

   

Mar 09/10

88%

   

89%

91%