Use the table below to add performance data. To save the changes click on Update
Month
%
BT
AT
Note
Apr 07/08
96%
89%
91%
May 07/08
96%
89%
91%
Jun 07/08
97%
89%
91%
Jul 07/08
97%
89%
91%
Aug 07/08
97%
89%
91%
Sep 07/08
97%
89%
91%
Oct 07/08
96%
89%
91%
Nov 07/08
94%
89%
91%
Dec 07/08
94%
89%
91%
Jan 07/08
91%
89%
91%
Unavoidable Long term sickness affecting service.
Feb 07/08
90%
89%
91%
Mar 07/08
88%
89%
91%
Apr 08/09
88%
89%
91%
19/20 = 95%
May 08/09
88%
89%
91%
14/16 = 87%
Jun 08/09
85%
89%
91%
10/14 = 71% Combination of leave and sickness contributes to low score - Manager reviewing on weekly basis
Jul 08/09
84%
89%
91%
11/13 = 85%
Aug 08/09
84%
89%
91%
11/11 = 100% Anticipate return to target by January owing to better communication between contact centre and Animal Wardens, improvements on data entry onto Flare and greater awareness of Animal Wardens of target dates.
Sep 08/09
84%
89%
91%
20/21 = 95% On target to exceed rolling average target of 90% by January
Oct 08/09
87%
89%
91%
Oct 19/20 = 95% on trend to achieve target by December