|
Month |
Percentage |
|
BT |
AT |
Note |
|
Apr 07/08 |
94.00% |
|
93.50% |
95.50% |
|
|
May 07/08 |
95.00% |
|
93.50% |
95.50% |
|
|
Jun 07/08 |
88.00% |
|
93.50% |
95.50% |
Reduction in performance due to shortage of staff and holiday period |
|
Jul 07/08 |
89.00% |
|
93.50% |
95.50% |
Reduction in performance-shortage of staff and holiday period measure underway to fill vacancies. |
|
Aug 07/08 |
87.00% |
|
93.50% |
95.50% |
Reduction in performance-shortage of staff and holiday period measure underway to fill vacancies.3 temporary staff hired |
|
Sep 07/08 |
83.00% |
|
93.50% |
95.50% |
Reduction in performance-shortage of staff measure underway to fill vacancies.4 temporary staff hired |
|
Oct 07/08 |
80.00% |
|
93.50% |
95.50% |
Majority of posts now filled. 3 consulatants working to help improve performance will be kept on after all posts filled to help out. |
|
Nov 07/08 |
80.00% |
|
93.50% |
95.50% |
Majority of posts now filled. 3 consulatants working to help improve performance will be kept on after all posts filled to help out. |
|
Dec 07/08 |
82.00% |
|
93.50% |
95.50% |
Monthly performance 98% |
|
Jan 07/08 |
82.00% |
|
93.50% |
95.50% |
Maintaining performance form last month |
|
Feb 07/08 |
82.00% |
|
93.50% |
95.50% |
82% in Feb Shortage of staff earlier in year has caused this .Now almost fully staffed .Will meet govt.target by end of March but not 07/08 target. |
|
Mar 07/08 |
81.93% |
|
93.50% |
95.50% |
84%March Govt target met |
|
Apr 08/09 |
93.00% |
|
92.50% |
93.50% |
Small shortfall % should recover quickly |
|
May 08/09 |
93.00% |
|
92.50% |
93.50% |
Small shortfall % should recover quickly |
|
Jun 08/09 |
93.00% |
|
92.50% |
93.50% |
Small shortfall % should recover quickly some delays due to reporting to committee |
|
Jul 08/09 |
91.00% |
|
92.50% |
93.50% |
2 vacancies for officers dealing with these applications one filled as from beginning of September weekly performance checks implemented |
|
Aug 08/09 |
90.00% |
|
92.50% |
93.50% |
|
|
Sep 08/09 |
88.00% |
|
92.50% |
93.50% |
Still one vacancy but newer employees now up to capacity and inoprovments in hand see Minors comment |
|
Oct 08/09 |
88.00% |
|
92.50% |
93.50% |
Committee report to 24/11 Planning Applications Committee |
|
Nov 08/09 |
89.00% |
|
92.50% |
93.50% |
Report held over to Jan planning committee 92% performance in November |
|
Dec 08/09 |
89.00% |
|
92.50% |
93.50% |
As Nov Dec figure 100% |
|
Jan 08/09 |
89.00% |
|
92.50% |
93.50% |
|
|
Feb 08/09 |
89.00% |
|
92.50% |
93.50% |
|
|
Mar 08/09 |
89.00% |
|
92.50% |
93.50% |
|
|
Apr 09/10 |
85.00% |
|
92.50% |
93.50% |
4 applications missed target |
|
May 09/10 |
86.00% |
|
92.50% |
93.50% |
87% for May |
|
Jun 09/10 |
85.00% |
|
92.50% |
93.50% |
|
|
Jul 09/10 |
86.00% |
|
92.50% |
93.50% |
89% for July |
|
Aug 09/10 |
86.00% |
|
92.50% |
93.50% |
86% for August |
|
Sep 09/10 |
87.00% |
|
92.50% |
93.50% |
95% for Sept |
|
Oct 09/10 |
87.00% |
|
92.50% |
93.50% |
|
|
Nov 09/10 |
88.00% |
|
92.50% |
93.50% |
96% in Nv |
|
Dec 09/10 |
86.00% |
|
92.50% |
93.50% |
74% in December. Fall in performance due to 7 applications missing target , 6 of which were due to consultation issues. |
|
Jan 09/10 |
86.00% |
|
86.50% |
87.50% |
Targets amended following the Assistant Director's review/report in January 2010. |
|
Feb 09/10 |
87.00% |
|
86.50% |
87.50% |
|
|
Mar 09/10 |
87.00% |
|
86.50% |
87.50% |
|
|
Apr 10/11 |
89.00% |
|
85.00% |
89.00% |
|
|
May 10/11 |
94.00% |
|
85.00% |
89.00% |
|
|
Jun 10/11 |
94.00% |
|
85.00% |
89.00% |
|
|
Jul 10/11 |
95.00% |
|
85.00% |
89.00% |
|
|
Aug 10/11 |
96.00% |
|
85.00% |
89.00% |
|
|
Sep 10/11 |
92.00% |
|
85.00% |
89.00% |
|
|
Oct 10/11 |
91.00% |
|
85.00% |
89.00% |
|
|
Nov 10/11 |
90.00% |
|
85.00% |
89.00% |
|
|
Dec 10/11 |
90.00% |
|
85.00% |
89.00% |
|
|
Jan 10/11 |
90.00% |
|
85.00% |
89.00% |
|
|
Feb 10/11 |
88.00% |
|
85.00% |
89.00% |
|
|
Mar 10/11 |
88.00% |
|
85.00% |
89.00% |
|
|
Apr 11/12 |
84.00% |
|
78.00% |
80.00% |
|
|
May 11/12 |
79.00% |
|
78.00% |
80.00% |
Applications not meeting target as officer seconded to Policy team |
|
Jun 11/12 |
67.00% |
|
78.00% |
80.00% |
The target has not been met as a full time equivalent officer was seconded to another team.There is thefore a backlog of applications .These are now in the process of being determined .However, they have missed the target determination time. The section is also moving towards a new way of working following a review which is much more customer focused .Whilst this system beds in and the team is migrated to working in this way , performance will be affected.It is invisaged that this will not last beyond the end of August 2011. |
|
Jul 11/12 |
48.00% |
|
78.00% |
80.00% |
See June |
|
Aug 11/12 |
51.00% |
|
78.00% |
80.00% |
Slight improvement since last month should continu to improve |
|
Sep 11/12 |
26.00% |
|
78.00% |
80.00% |
|
|
Oct 11/12 |
|
|
78.00% |
80.00% |
|
|
Nov 11/12 |
|
|
78.00% |
80.00% |
|
|
Dec 11/12 |
|
|
78.00% |
80.00% |
|
|
Jan 11/12 |
|
|
78.00% |
80.00% |
|
|
Feb 11/12 |
|
|
78.00% |
80.00% |
|
|
Mar 11/12 |
|
|
78.00% |
80.00% |
|
