| Speed of Processing: Change in Circumstances for HB/CTB (Former BV 78b) |
|
| The average processing time taken for all written notifications to the Local Authority of changes to a claimant's circumstance that require a new decision on behalf of the authority |
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|
|
|
Month |
|
Days |
|
Apr 07/08 |
|
9.10 |
|
May 07/08 |
|
10.70 |
|
Jun 07/08 |
|
10.10 |
|
Jul 07/08 |
|
10.60 |
|
Aug 07/08 |
|
12.70 |
|
Sep 07/08 |
|
11.80 |
|
Oct 07/08 |
|
10.60 |
|
Nov 07/08 |
|
12.50 |
|
Dec 07/08 |
|
11.00 |
|
Jan 07/08 |
|
12.30 |
|
Feb 07/08 |
|
9.60 |
|
Mar 07/08 |
|
10.30 |
|
Apr 08/09 |
|
10.38 |
|
May 08/09 |
|
10.03 |
|
Jun 08/09 |
|
12.68 |
|
Jul 08/09 |
|
12.04 |
|
Aug 08/09 |
|
11.93 |
|
Sep 08/09 |
|
9.94 |
|
Oct 08/09 |
|
9.44 |
|
Nov 08/09 |
|
13.27 |
|
Dec 08/09 |
|
13.28 |
|
Jan 08/09 |
|
7.71 |
|
Feb 08/09 |
|
7.94 |
|
Mar 08/09 |
|
11.00 |
|
Apr 09/10 |
|
14.00 |
|
May 09/10 |
|
15.00 |
|
Jun 09/10 |
|
12.00 |
|
Jul 09/10 |
|
10.00 |
|
Aug 09/10 |
|
10.00 |
|
Sep 09/10 |
|
15.00 |
|
Oct 09/10 |
|
17.00 |
|
Nov 09/10 |
|
20.00 |
|
Dec 09/10 |
|
20.00 |
|
Jan 09/10 |
|
19.00 |
|
Feb 09/10 |
|
9.00 |
|
Mar 09/10 |
|
11.99 |
|
Apr 10/11 |
|
18.63 |
|
May 10/11 |
|
18.73 |
|
Jun 10/11 |
|
19.54 |
|
Jul 10/11 |
|
18.84 |
|
Aug 10/11 |
|
17.94 |
|
Sep 10/11 |
|
17.45 |
|
Oct 10/11 |
|
16.59 |
|
Nov 10/11 |
|
16.23 |
|
Dec 10/11 |
|
16.14 |
|
Jan 10/11 |
|
16.74 |
|
Feb 10/11 |
|
16.44 |
|
Mar 10/11 |
|
15.94 |
|
Apr 11/12 |
|
23.24 |
|
May 11/12 |
|
24.31 |
|
Jun 11/12 |
|
25.15 |
|
Jul 11/12 |
|
21.52 |
|
Aug 11/12 |
|
19.31 |
|
Sep 11/12 |
|
20.16 |
|
Oct 11/12 |
|
20.22 |
|
Nov 11/12 |
|
20.22 |
|
Dec 11/12 |
|
20.60 |
|
Jan 11/12 |
|
|
|
Feb 11/12 |
|
|
|
Mar 11/12 |
|
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_-O9_4215_using_Details-OF49_cropped_by_Diagram_Area-G5031.jpg)