| Speed of Processing: Change in Circumstances for HB/CTB |
|
| The average processing time taken for all written notifications to the Local Authority of changes to a claimant's circumstance that require a new decision on behalf of the authority |
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|
|
|
Month |
|
Days |
|
Apr 07/08 |
|
9.10 |
|
May 07/08 |
|
10.70 |
|
Jun 07/08 |
|
10.10 |
|
Jul 07/08 |
|
10.60 |
|
Aug 07/08 |
|
12.70 |
|
Sep 07/08 |
|
11.80 |
|
Oct 07/08 |
|
10.60 |
|
Nov 07/08 |
|
12.50 |
|
Dec 07/08 |
|
11.00 |
|
Jan 07/08 |
|
12.30 |
|
Feb 07/08 |
|
9.60 |
|
Mar 07/08 |
|
10.30 |
|
Apr 08/09 |
|
10.38 |
|
May 08/09 |
|
10.03 |
|
Jun 08/09 |
|
12.68 |
|
Jul 08/09 |
|
12.04 |
|
Aug 08/09 |
|
11.93 |
|
Sep 08/09 |
|
9.94 |
|
Oct 08/09 |
|
9.44 |
|
Nov 08/09 |
|
13.27 |
|
Dec 08/09 |
|
13.28 |
|
Jan 08/09 |
|
7.71 |
|
Feb 08/09 |
|
7.94 |
|
Mar 08/09 |
|
11.00 |
|
Apr 09/10 |
|
14.00 |
|
May 09/10 |
|
15.00 |
|
Jun 09/10 |
|
12.00 |
|
Jul 09/10 |
|
10.00 |
|
Aug 09/10 |
|
|
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Sep 09/10 |
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Oct 09/10 |
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Nov 09/10 |
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Dec 09/10 |
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Jan 09/10 |
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Feb 09/10 |
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Mar 09/10 |
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